What’s new in CCQ?
Welcome to CCQ status page. If you find any isses using our system, please contact us through support@ccq.cloud
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Here below you can see service status for each of the CCQ modules, and if you click on a name you will find more detailed statistics for that module. For CCQ releases, Validation reports, Incidents Reports and our Development schedule, scroll further down.
We are always working towards continous improvement so please feel free to send us change suggestions and ideas for improvements.
The items mentioned on the page are subject to change or delay.
2026.05 er í vinnslu
Quality Manual
| ID | Staða | Lýsing |
|---|---|---|
0008443-C | C | Investigation of document save issue |
0008169-C | C | Add a warning when a document is changed while it’s open in multiple windows |
0008168-C | C | PDF backup – “Export to PDF” tab anomalies |
0008167-C | C | Check the document size adjustment to different screens and mobile devices |
0000887-C | C | Link Tooltip might not be visible entirely when close to Froala border |
0000881-C | C | Hide published documents that were restored from deleted doc but haven’t yet activated |
0000880-C | C | Adding new logic related to the modal window |
0000879-C | C | Adding a new modal window when restoring published deleted documents |
0000867-C | C | Print Optimization & Orientation Handling |
0000866-C | C | Versioning System & “Test Document” Watermark |
0000851-C | C | PDF backup – UX/UI recommendations |
0000849-C | C | Users get logged out while actively working / Investigate |
0000848-C | C | Standardization of default font size: Printing published document with images |
0000829-C | C | Hide “Close n-c”, “Reject” and “Next” buttons for users without access to edit n-c |
0000819-C | C | Reference to a document dialog – improving copying in dialog |
0000804-C | C | Error in CCQ – wrong redirect with back arrow in browser |
0000790-C | C | Implement shared Print / PDF component to replace the current printing layout |
0000789-C | C | Approval process improvement |
0000774-C | C | Improvement for obsolete document when it is re-activated |
0000773-P | P | Template improvements when retrieving template |
0000772-C | C | Search option for public portal |
0000743-P | P | Image map improvements |
0000692-P | P | QM | Remove from Published, without making the document obsolete |
0000673-C | C | Improve the “replace image” functionality available in the Froala editor |
All
| ID | Staða | Lýsing |
|---|---|---|
0011020-C | C | Helpdesk takes a long time loading for customers when selected in CCQ. Same URL is fast if you open it directly |
0008154-C | C | Translation and About Update CCQ – 2026.04 |
0008144-C | C | Styling differences between divs with and without green background |
0000889-C | C | Analyze and fix Web Cache Poisoning vulnerability |
0000888-C | C | Review and fix CORS configuration for affected CCQ domains |
0000885-C | C | Advanced search – test performance staging |
0000878-C | C | Change link in Service Portal |
0000876-C | C | Create notifications to the appropriate person about task closure |
0000875-C | C | Expanding the notification to include information that a sentence is not closed and indicating the correct task |
0000874-C | C | Checking the logic related to tasks and the ability to close the associated upper document for each module |
0000865-C | C | Dynamic Sections & Conditional Rendering Logic |
0000864-P | P | Shared Print/PDF Shell & Layout Foundation |
0000842-C | C | Translation and About Update CCQ – 2026.05 |
0000833-C | C | Logo is too big when published document is printed |
0000811-C | C | Missing translations (SE, NO, PL) |
0000808-C | C | Setting up a job to automatically delete backup files 7 days after they are created (optional) |
0000807-C | C | Creating an email sent to the user when the backup is ready for download |
0000766-C | C | New indexes for text fields |
0000765-C | C | New indexes for text fields |
Audits
| ID | Staða | Lýsing |
|---|---|---|
0008160-P | P | Add Risk Table to External Audits based on Incidents mechanism |
0008148-C | C | Hide “Close n-c”, “Reject” and “Next” buttons for users without access to edit n-c |
0000869-C | C | Create a job |
0000868-C | C | Integrate First Module/Report |
0000847-C | C | Add new filter to audit list |
0000843-C | C | Add field for standard into findings in Audits |
0000836-C | C | Migrate the old data / Script for migration data from Avixis |
0000723-C | C | View: Table list of Audits, Scheduled audits / Progress View |
0000690-C | C | Tasks Improvements |
0000633-P | P | Audits improvement 2.0 |
Administration
| ID | Staða | Lýsing |
|---|---|---|
0008490-C | C | Export all users for Landspitali to csv, inactivate users according to a delta list and then count CCQ Admins and CCQ QM Admins |
0008152-C | C | Test CCQ on Azure environment |
0000806-C | C | Create settings for the storage location of the generated backup |
0000805-C | C | Creating a job for data export |
Risk Management
| ID | Staða | Lýsing |
|---|---|---|
0007976-C | C | Add sub and sub-process in risk |
0000873-C | C | Add published date in Risk |
Incidents
| ID | Staða | Lýsing |
|---|---|---|
0000815-C | C | Non-admin user in Incidents cannot upload attachment (msg) |
Releases and validation reports.
2026.04 was released 97.95.2026
2026.03.a-c was finalized and release 14.04.2026
2026.02 was released 16.02.26
2026:01 – New Design Audits was released 03.02.26
2025.09 was released 17.12.2025
2025.08.2 was released 26.11.25
2025:08.H5 ZCCQ-4070 Data loss when user had multible tabs open (fix release 13.11.2025)
2025:08.H4 ZCCQ-4063 Views incorrupt (fix release 12.11.2025)
2025.08HF3 relased on November 6th
2025.08HF2 released on Oktober 28th
ZCCQ-4016 Saving global settings (CCQ) reloads data in unsaved documents
ZCCQ -4018 Fix alert dialogs on error
Released hotfix 08.HF.01
ZCCQ-4016 Global text editor configuration settings
ZCCQ-3986 Disable the Advance Search in app and hide function on Frontend.
ZCCQ-3992 Add search limit fallback value
ZCCQ-3948 Froala / Template: Keep images in database after removing the images from template
ZCCQ-3960 Froala: Implementing automatic loading of photos when copying and pasting between documents
ZCCQ-3985 Froala / Missing documentID in the image metadata in the Images collection
ZCCQ-3993 Version change in the About section
Date | Issue | status | Expected in release
07.10.2025 – Skölun á gagnagrunni varð til þess að viðskiptavinir misstu samband í um hálftíma. Autoscaling er eðlilegur hlutur þegar kemur að gagnagrunnum og samband á ekki að fara niður af þeim sökum. Atvikið er í rannsókn
19.09.2025 – Villa við sækja hlekk getur komið í veg fyrir að frekari vinnsla í textasvæði vistist. Villa uppgötvuð 19.09.2025. Það er verið að vinna leiðréttingu á þessu og verður hún gefin út sem hotfix
Nánari lýsing: Ef notandi sækir hlekk(ir) í textasvæði við vinnslu á gæðahandbók , getur komið upp sú staða að texti eða önnur gögn sem sett eru í sama textasvæði og sett eru inn í framhaldi vistist ekki. Leiðréttingin tekur á vandanum sem getur komið upp varðandi tilvísun í hlekk og einnig mögulegan vanda við vistun í framhaldi.
English: An error when referring to an other document may prevent further edits in the text area from being saved. The issue was discovered on 19 of September 2025. A fix has been prepared and will be released as a hotfix.
Detailed description: If a user uses the icon “get link to an other document” into a text area while editing a quality manual, it may result in text or other data added later in the same text area not being saved. The fix addresses both the reference to a document and the potential saving issue that may occur afterward.
14.08.2025 – Villa við upphal á mynd getur komið í veg fyrir að frekari vinnsla í textasvæði vistist. Villa uppgötvuð 13.08.2025. Búið er að vinna leiðréttingu á þessu og verður hún gefin út sem hotfix strax eftir helgi (18.08.2025).
Nánari lýsing: Ef notandi halar upp mynd í textasvæði við vinnslu á gæðahandbók og upphalið mistekst (broken image), getur komið upp sú staða að texti eða önnur gögn sem sett eru í sama textasvæði og sett eru inn í framhaldi vistist ekki. Leiðréttingin tekur á vandanum sem getur komið upp varðandi upphal, og einnig mögulegan vanda við vistun í framhaldi.
English: An error when uploading an image may prevent further edits in the text area from being saved. The issue was discovered on 13 August 2025. A fix has been prepared and will be released as a hotfix right after the weekend (18 August 2025).
Detailed description: If a user uploads an image into a text area while editing a quality manual and the upload fails (broken image), it may result in text or other data added later in the same text area not being saved. The fix addresses both the upload issue and the potential saving issue that may occur afterward.
22.10.2024 Not possible to login to CCQ – Solved
Title: EKS Node Ephemeral Storage Filled Leading to Network Communication Issues
Summary: An issue occurred where the ephemeral storage of an Amazon Elastic Kubernetes Service (EKS) node filled unexpectedly. This led to significant network communication problems, preventing pods from accessing external resources such as monitoring systems and Mongo database. The issue resulted in service downtime and degraded system performance for couple of hours.
Root cause: The root cause of the issue was an unexpected accumulation of data on the ephemeral storage of one EKS node. This was primarily driven by:
- Unanticipated growth in log files generated by [specific services or pods].
- Inefficient cleanup processes of temporary files and caches.
- Lack of ephemeral storage monitoring thresholds that could have alerted the team earlier about the storage saturation.
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15.04.2024 User with read access can not open pdf attachments – Solved
Users with read access have problems to open attachments in Quality Manual published document. We are working on a fix and will be deployed as soon as possible.
25032024: SOLVED
We apologies for inconvenience. Emails should be working again. There was a mistake in DNS record for url5539.ccq.cloud which point to sendgrid.com instead sendgrid.net. All “broken” links should work again. It might take some time to propagate changes and some browsers could keep cache longer.
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We recently moved the DNS for CCQ, and we have discovered an incident in the email-sending’s from CCQ. You do get the email-notifications but if it contains a link to a specific document – it does not work. We are working on a fix, and we aim to fix it during the day. Meanwhile you can always sign in and open the document within the system. We apologize the inconvenient it might occur.
05.02.2024 Nonconformity regarding display pdf in published document is categorized as critical. Developers is working on a fix and will be deployed as hotfix, planned 06.02.2024, refference to ticket ZCCQ-290
Froala is acting strange, sticky bar is not working and dissappears. | Reffering issue in progress ZCCQ-2455
Log in | Request new password was reported as bug after release. Hotfix will be published 04.01.2023
Questionnarie
05.10.2022 Internal system error when importing csv. file | status: roth cause found – fix will be developed but no Hotfix is needed. Client is informed and problem solved in a short term matters | issue ZCCQ-2317 is registered for future release
04.10.2022 Internal system error when importing csv. file | status: analyzing | issue ZCCQ-2317 registered
Quality Manual
12.10.2022 | Problems with attachements in Edge browser.
03.10.2022 | Reference to an unpublished document is showing as it has been published.. Classified as critical. Reference to devolpment issue ZCCQ-2300. Issue is in stage fixed and deployed.
27.09.2022 | Reference to an unpublished document is showing as it has been published.. Classified as critical. Reference to devolpment issue ZCCQ-2300. Issue is in stage development completed, testing completed. Issue will be a part of version 10, aiming to be published Monday 03.10.2022.
23.09.2022 | Reference to an unpublished document is showing as it has been published.. Classified as critical. Reference to devolpment issue ZCCQ-2300. Issue is in stage development completed, testing in progress. Issue will be a part of version 10, aiming to be published in next week.
22.09.2022 | Reference to an unpublished document is showing as it has been published.. Classified as critical. Reference to devolpment issue ZCCQ-2300. Issue is in stage Analyzing by the team. Issue will be a part of version 10, aiming to be published in next week.
12.09.2022 Broken link for reference to document. Work arround before fix: right click and open in new tab. Problem will be fixed in 2022:10 (next release)
25.08.2022 | Track Changes is not working properly | Analyzing
25.08.2022 | You are not able to save an incident, if you are adding a new attachment on an existing incident | Will be fixed in 2022:09 expected deploy 02.09.2022
23.08.2022 | You are not able to save Quality Document if ISO standard is added | fixed but waiting hotfix deploy. Hotfix is deployed 24.08.2022
15.06.22 | Paging in workbook is not working properly | backlogg | 2022:08
14.06.22 | Embedded or linked video is not visible in Published document | ready to test | 2022:08
06.05.22 | Adding users via SSO group for confirm reading does not update documents | solved | 2022:06
30.03.2022 | List of confirm reading is missing | solved | 2022:05
Incident & Complaints
21.09.21 | Filter bug | solved | 2021:05
11.08.21 | Access is not being updated in an incident | solved | 2021:04
Audits
23.05.22 | Flow in Audit is not user-friendly | ready to test | 2022:08
Competency Management
16.06.22 | Supervisior do not see all employees | selected for development | 2022:09
23.03.22 | The new role access is lost in login if using SSO | solved | 2022:05
Asset Management
07.07.2022 | Due date for calibration is not clear
Risk Management
Questionarie